Returns & Exchanges
At Cuffs N Lashes, we want you to be completely satisfied with your beauty haul; if your purchase doesn't meet your expectations, we offer a hassle-free return policy within 15 days of delivery. Please ensure that all products remain unopened and in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return and submit a formal request.
Quality Inspection
Once your request is received, our team will review the details to ensure the product is eligible for return based on hygiene and safety standards.
Pack and Ship
Securely pack the unused items in their original box and use the prepaid shipping label provided via email to send the package back to our warehouse.
Receive Refund
After we receive and verify the condition of the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing